"I have never had a bad experience at this location. Service is always great and even when associates are busy they acknowledge you, which means alot to me and I'm sure to other customers as well. "
"after much searching for helmet parts I finally found them at the surprise store I went in to purchase and the parts were waiting on me on the counter a sales associate put them on for me first class service and that whole crew is tip top"
"The lady that waited on me was very helpful with good attitude."
" I walked into the store was greeted by all three employees. Store was clean and nice. immediately took care of what I needed. I was thanked for my business when I left. "
"Both is these guys have 2nd to none. Customer service skills and product knowledge."
"Had to go with a shiny helmet ☹️
Inventory could be better."
"Stop for a new full face helmet I must have had five hundred of them in there of course I'd have a specific color and size two store employees hunted for the helmet I was looking for for at least 45 minutes eventually we found the one I wanted I shall return for all my motorcycle needs outstanding service"
"The guys helped me a motorcycle lift. I didn't think it would work. They were patient and showed me on their bike."
"Gr8 sales..Awesome service!"
"I was in the Surprise store looking for a chain not breaker and the young punk who helped me told me they were $89.00 and I was shocked by that price, usually they are alot cheaper than that. I put it back and just was looking around when another employee came up to me and asked me what he could help me with and I said I came to get a chain breakers but not for $89.00 and he told me they were $39.00. The other employee was trying to get $50.00 more for the product "
"They didn't have my spark plugs or filter in stock. I found them online from a different retailer for way cheaper and got them delivered within 2 days."
"Dealt with Will, He is amazing. He knew the products and was extremly helpful!! We usually go to other locations in Ca but i have to say best experience so far. Thank you, cant wait to see what our first bike night in AZ is gonna look like."
"They promise order items at a certain price and by a certain date, then the item is more expensive and delivered late.
Some of the stuff I bought from them didn't work as promised.
Service is fast and personal though, and they do carry items you can't find anywhere else."
"Not much to say but it was an enjoyable way to spend my money and the staff was thorough and knowledable"
"I purchased the Sena 20S Bluetooth. The salesman was very knowledgable with the product and answered my questions and demonstrated the device. The salesman also installed the device on my helmet.
The salesman was dedicated to his job and provided awesome customer service.
Thank you!"